COVID-19 Update

Brown House Properties

71 Francis Street

Waterville, Maine, 04901

March 16th, 2020

RE: COVID-19 Update

After thoughtful consideration for the health and safety of our residents, staff and community at large, Brown House Properties offices will be closed temporarily.  We appreciate the community’s support as we navigate these unprecedented times together.

The Brown House Properties office will be closed to the public until further notice,

however, our dedicated office staff will continue to work within the office.  If you need assistance please call our offices during our regularly scheduled office hours (Monday-Friday 8:00am – 4:00pm). 

In order to protect the safety of our staff we will only be performing emergency work orders and work that does not require us to enter an occupied rental unit.  If you have a non-emergency maintenance concern, please call our offices to ensure a work order is created.  We appreciate your patience and once risk has been mitigated, non-emergency work orders will be conducted. 

Please note that for modified business practice efforts to be maximized, other methods of social distancing must be exercised within our greater community. We ask that you also consider ways to minimize your exposure within the community with the goal of shortening the duration of our modified business practices. We are currently not aware of any cases of COVID-19 within any of our properties, we ask that you notify us if you or a family member is confirmed to have COVID-19, or if you have been in close contact with someone who has tested positive.  Informing our staff will allow them to wear the proper personal protective equipment to keep them safe while serving you. 

Given the rapid developments, we will remain flexible and thoughtful in our process as we continue to monitor guidelines from Government officials including the CDC and medical professionals.

Warmest Regards,

Brown House Properties